Official Documents

Privacy Policy 100cuxi —
Our Commitment to Your Personal Data

At 100cuxi, your privacy is more than a legal obligation — it is a trust we take seriously every day. This document clearly explains how we collect, use, store, and protect your personal information.

Updated: 1 January 2026  |  Version 2.5

Our Privacy Commitment

100cuxi's Six Data Protection Principles

We build member trust through transparent, secure, and responsible data handling practices at every level.

256-bit SSL Encryption

All data transmitted between your device and 100cuxi servers is protected by military-grade 256-bit SSL encryption. Your data cannot be intercepted or read by any third party while in transit.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered firewalls with strict access controls. Only authorised personnel may access members' personal records.

No Data Sales

100cuxi has never and will never sell, rent, or trade your personal data to any third party for advertising or marketing purposes without your explicit consent.

Your Data, Your Control

You have the right to access, correct, download, or request deletion of your personal data at any time through your account settings or by contacting our support team.

Marketing Preferences Control

You may opt out of marketing communications from 100cuxi at any time via the unsubscribe link included in every communication or through your account settings.

Legal Compliance

The 100cuxi Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international standards. We update this policy periodically in line with legislative changes.

1Introduction and Scope of This Policy

Welcome to the 100cuxi Privacy Policy page. This document is the official statement of 100cuxi ("Platform", "we", "us") regarding how we handle the personal data of our members and website visitors at 100cuxi.pro.

We understand how important privacy is to you. When you entrust us with your personal information while registering or using the 100cuxi platform, we take that responsibility seriously. This Privacy Policy is written in clear, plain language so you know exactly what happens to your data.

This policy applies to all information collected through the 100cuxi.pro website, the 100cuxi mobile app, and any of our official communication channels. It describes the types of data collected, how that data is used, who it may be shared with, and what your rights are as the data owner.

Note: This Privacy Policy is to be read together with Terms and Conditions 100cuxi. By using our platform, you agree to the provisions set out in both documents.

2Types of Personal Data We Collect

100cuxi collects various types of personal data required to provide a safe, seamless, and responsible service. Below is a breakdown of the data categories we collect:

Data Category Example Information Requirements
Identity Information Full name, date of birth, national ID number, passport Mandatory (KYC)
Contact Information Email address, phone number, residential address Mandatory
Financial Information Bank account number, bank name, transaction records Mandatory (payment)
Login Information Username, password (encrypted), login records Mandatory
Usage Data Betting records, game history, active session duration Automatic
Technical Data IP address, device type, operating system, web browser Automatic
Communication Data Support chat records, emails, user feedback Where applicable

We only collect data that is strictly necessary for the stated purposes. This data minimization principle ensures we do not retain irrelevant or excessive information about you.

3How We Collect Your Data

Your personal data is collected through several different channels as you interact with the 100cuxi platform:

  • Account Registration: Information you provide directly when completing the registration form, including your name, email address, and other personal details.
  • KYC Verification Process: Identity documents and proof of address that you upload for legally required identity verification purposes.
  • Financial Transactions: Information collected when you make a deposit or withdrawal, including bank account details and payment records.
  • Platform Usage: Data generated automatically as you use the platform, including betting records, game history, and usage patterns.
  • Support Communications: Information you share when contacting the 100cuxi customer support team via live chat or email.
  • Cookies and Tracking Technology: Technical data collected automatically via cookies, web pixels, and similar technologies when you browse our website.

We never collect your personal data from third-party sources without your knowledge, except as permitted by law for identity verification or fraud prevention purposes.

4Purpose of Personal Data Use

100cuxi uses your personal data for the following purposes, all of which are lawful and necessary for the operation of the platform:

  • Account Management: Create, manage, and maintain your member account and enable secure access to the platform.
  • Service Provision: Process bets, manage deposits and withdrawals, and provide access to all 100cuxi gaming products.
  • Identity Verification (KYC): Meet legal obligations related to age verification, anti-money laundering (AML) compliance, and regulatory requirements.
  • Platform Security: Detect and prevent fraud, unauthorized access, account abuse, and other illegal activities on the platform.
  • Service Communications: Send important information regarding your account, transactions, platform updates, and policy changes.
  • Customer Support: Process complaints, respond to inquiries, and resolve technical issues reported by members.
  • Platform Improvements: Analyze aggregated usage data to understand member needs and improve service quality.
  • Marketing (with consent): Send information about promotions, bonuses, and special offers to members who have consented to receive marketing communications.

100cuxi will not use your personal data for any other purpose not stated here without obtaining your consent first.

5Data Sharing with Third Parties

100cuxi takes a highly cautious approach to sharing members' personal data. We do not sell, rent, or trade your personal information. Your data may only be shared in the following limited situations:

  • Trusted Service Providers: Companies that help us operate the platform, such as payment processors, cloud service providers, and identity verification systems. All such providers are bound by strict confidentiality agreements and may only use data for specified purposes.
  • Legal Requirements: When required by Malaysian law, court order, or direction from a legitimate law enforcement authority.
  • Fraud Prevention: Sharing necessary information with fraud prevention agencies or financial authorities to protect members and the platform from unlawful activity.
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, personal data may be transferred to the new entity subject to an equivalent privacy policy.

In all data sharing scenarios, we ensure that the receiving party adheres to data protection standards equivalent to or higher than those we practise at 100cuxi.

6Data Security Measures

Protecting your personal data is 100cuxi's highest priority. We implement multiple layers of technical and organizational security to keep your data safe at all times:

  • Transit Encryption: All communication between your browser and our servers is protected by 256-bit SSL/TLS encryption, ensuring data cannot be intercepted during transmission.
  • Storage Encryption: Sensitive data such as passwords is stored in an irreversible hashed format, and financial information is stored in encrypted form.
  • Access Control: Only authorized personnel with a legitimate business need may access member personal data, and every access is logged for audit purposes.
  • 24/7 Monitoring: Automated monitoring systems operate around the clock to detect any suspicious activity or attempted security breaches.
  • Regular Security Assessments: We conduct regular penetration tests and security audits to identify and address any system vulnerabilities.
  • Incident Management: A clear incident response procedure ensures that any data breach is detected, contained, and reported to the relevant parties within the timeframe required by law.

The 100cuxi platform complies with PCI DSS security standards for payment data processing, ensuring every financial transaction you make is handled in accordance with industry best practices.

7Data Retention Period

100cuxi retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. The following are our data retention guidelines:

  • Active Account Data: Retained for as long as your account remains active on the 100cuxi platform.
  • KYC & Identity Data: Retained for a minimum of five (5) years following account termination, in line with anti-money laundering legal requirements.
  • Financial Transaction Records: Retained for seven (7) years to meet the financial reporting and audit requirements mandated by Malaysian law.
  • Support Communication Records: Retained for three (3) years for reference and dispute resolution purposes.
  • Technical Log Data: Retained for ninety (90) days for security and system monitoring purposes.
  • Marketing Data: Retained until you withdraw consent or request data deletion.

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity. This deletion process is carried out in accordance with industry-standard procedures.

8Your Rights as a Data Owner

As a 100cuxi member, you hold important rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). We respect and facilitate the exercise of these rights:

Right of Access

You may request a copy of all personal data we hold about you at any time through your account settings or by emailing our support team.

Right to Rectification

If any of your personal data is inaccurate or outdated, you may request a correction through your account settings or by contacting our support team.

Right to Erasure

You may request deletion of your personal data, subject to applicable legal retention obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time without providing any reason.

Right to Data Portability

You may request your personal data in a machine-readable format for transfer to another platform if needed.

Right to Restriction of Processing

In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.

To exercise any of the above rights, please contact the 100cuxi support team via email at [email protected]. We will process your request within 30 business days.

9Cookies and Tracking Technology

The 100cuxi website uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform runs smoothly. Below are the types of cookies we use:

  • Essential Cookies: These cookies are required for core platform functions such as login authentication and session security. They cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collect information about how visitors use our website to help us understand and improve platform performance.
  • Functional Cookies: Allows the platform to remember your preferences such as language, display settings, and other personal configurations.
  • Analytics Cookies: Used to analyse usage patterns in aggregate and anonymised form for the purpose of continuously improving our platform.

You can manage or disable cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the 100cuxi platform.

100cuxi does not use third-party cookies for cross-site advertising purposes. All cookies we use are strictly for platform operation and improvement.

10Child Protection

100cuxi is a platform exclusively for individuals aged 18 and above. We do not intentionally collect or process personal data from individuals under the age of 18.

Should we discover that a child's personal data has been collected without our knowledge through age misrepresentation, we will take immediate steps to delete that data and close the account in question.

If you believe that an individual under the age of 18 has registered on our platform, please notify the 100cuxi support team immediately so that appropriate action can be taken.

11Changes to This Privacy Policy

100cuxi reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, updated legal requirements, or platform improvements.

When there are significant changes to this policy, we will notify you via:

  • Notices prominently displayed on the 100cuxi website homepage.
  • Notification emails sent to your registered email address.
  • In-account notifications displayed when you are logged in.

The "Updated" date at the top of this page indicates when this Privacy Policy was last reviewed. Your continued use of the 100cuxi platform after any changes are communicated constitutes your acceptance of the updated terms.

We encourage you to review this page regularly to stay informed about how we protect your information.

12Contact Us for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or how 100cuxi handles your personal data, our privacy team is ready to assist.

  • Privacy Email: [email protected]
  • General Support Email: [email protected]
  • Live Chat: Available 24/7 via the 100cuxi platform
  • Response Time: Within 3 business days for privacy enquiries, 30 days for rights exercise requests

All personal data requests will be handled in strict confidence and processed by staff trained in data protection compliance.

For more information about your rights and responsibilities, please also refer to Terms and Conditions and the Responsible Gaming us.

Your Privacy is Protected. Join 100cuxi with Confidence

Register your 100cuxi account today and enjoy a betting platform that is secure, transparent, and fully respectful of your privacy. Your data stays in your control at all times.

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